Our Privacy Policy

At Crossroads, we believe that the confidentiality and protection of your personal information is one of our fundamental responsibilities. We want you to know that you can count on us to protect the privacy and security of your customer information and to provide you with the responsive, professional service you deserve. Transactions on the site are protected with up to 256-bit Secure Sockets Layer encryption.

While you can visit and browse through the Crossroads website without disclosing who you are or providing any other personal information about yourself. By using this site, you agree to the terms of this privacy policy.

Information Collection and Use
We do not disclose any nonpublic personal information about our customers or former customers to anyone, except as permitted by law. Nonpublic, personal information includes any information about you that you or someone else has provided to us and that is not publicly available as well as information about your transactions with us. This includes:

• Information we receive from a consumer-reporting agency.
• Your payment history if you have previously purchased a vehicle from us.
• Information we collect from you via the credit application page located at https://www.camokc.com/FinanceForm2.htm

We may, however, disclose certain information to government agencies, consumer-reporting agencies, and other outside parties as permitted or required by the Federal Privacy Act and other applicable laws. These disclosures are typically made for specific, limited purposes, such as verifying individuals’ identities, reducing fraud and identity theft, verifying information or credit approvals, and reporting transactions to credit reporting agencies.

Crossroads is also committed to preventing others from gaining unauthorized access to your customer information, and we enforce our privacy policies through the use of processes, procedures, and technology specifically designed to ensure the confidentiality of your personal information.

In addition, we restrict access to your information by our employees and agents to that of business purposes only. Agents may include third parties who help service your account or help provide our products and services to you. We require any party who has access to your information to maintain the confidentiality of the information and not use it for their own purposes.

If you specifically request us to provide nonpublic personal information to anyone, such as mortgage companies or other lenders, we will provide the information only upon your written or verified email authorization.

Log Files
Crossroads uses WebTrends to analyze traffic to this Web site in order to help us understand our customers’ and visitors' needs and to continually improve our site for them. The data they collect on our behalf may include search engine referral, affiliate referrals, traffic driven by banner ads or other online promotions, how visitors navigate around the site, and the most popular pages. We also collect certain technical information, such as the browser version and operating system. WebTrends collects only anonymous, aggregate statistics. For example, we do not tie a specific visit to a specific IP address and we do not correlate this tracking with personally identifiable information.

Assistance to Victim of Identity Theft
If you suspect that someone has had unauthorized access to your account with us or access to your personally identifiable information, you should report this crime to your local law enforcement agency and to the Federal Trade Commission (FTC). To speak with a trained FTC telephone counselor, call toll-free 1-877-IDTheft (1-877-438-4338). Or, to enter information about your complaint into a secure FTC online database, visit www.consumer.gov/idtheft. The site also provides links to consumer education materials.

Notification of Changes
These practices and policies are subject to change, but we will communicate any material changes to you. The practices and policies in this disclosure replace all previous privacy notices or statements of Crossroads.

Receiving E-mail from Crossroads
Crossroads does not send unsolicited e-mail. When you provide your e-mail address to us, it is under the explicit understanding that you want to receive information from Crossroads. Every time you submit a request for information, Crossroads will send you an automatic response confirming your submission. In addition, we may contact you from time to time for the purpose of informing you about Crossroads products, services and programs.

Each e-mail sent by Crossroads contains a link that provides access to a simple automated facility to opt out of future e-mails from us. If you wish to opt out of additional e-mail communications, and no longer have the e-mail with the link, you can opt yourself out at:

www.camokc.com/optout.asp

Contacting the Web Site
If you have any questions about this privacy statement, the practices of this site or your dealings with this Web site, please contact us at sales@camokc.com.